Welcome to energyleisure.com. We respect and value your privacy. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information. By accessing or using this website, you agree to the contents of this Privacy Policy.
- Information We Collect
To provide you with products and services, we may collect the following information:
Name
Shipping and billing address
Email address
Contact number
Order information and purchase history
Payment-related information (the payment process is handled by a third-party payment platform; we do not store your complete payment card information)
IP address, browser type, device information, and website access records
- Use of Information
We collect your personal information primarily for:
Processing and shipping your orders
Providing customer support and after-sales service
Communicating with you about order status and service notifications
Preventing fraud and ensuring transaction security
Optimizing website performance and user experience
Complying with applicable laws, regulations, and regulatory requirements
- Use of Cookies
This website may use cookies and similar technologies to help the website function properly, remember your preferences, analyze website traffic, and improve user experience. You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.
- Information Sharing
We will not sell, rent, or trade your personal information.
We may disclose necessary information to third parties in the following circumstances:
Providing necessary information to logistics and delivery service providers to complete orders;
Providing necessary information to payment service providers to complete payments;
Disclosure as required by laws and regulations, court orders, or government regulatory requirements;
Necessary to protect the legitimate rights and interests of this website, users, or the public.
All third parties may only use your information to the extent necessary to provide the relevant services.
- Data Security
We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or loss. However, no internet transmission method can guarantee absolute security, therefore we cannot promise 100% security.
- Data Retention Period
To meet financial, tax, legal compliance, and after-sales service needs, we will retain relevant order and personal data for 7 years after your order is completed. After the retention period expires, we will securely delete or anonymize the relevant information to the extent permitted by law, unless required by laws and regulations to continue retention.
- Your Privacy Rights
You have the right, under applicable law,
to:
inquire about the personal information we hold;
to correct inaccurate information;
to request the deletion of eligible personal information;
to restrict or object to certain information processing activities;
to request a copy of the data you provide.
To exercise the above rights, please contact us using the contact information provided in this policy.
- California Consumer Privacy Act (CCPA)
If you are a resident of California, USA, you have the following rights under the California Consumer Privacy Act (CCPA) and its amendments:
to know how we collect, use, and disclose your personal information;
to request the deletion of eligible personal information;
to demand that we not sell your personal information (Do Not Sell My Personal Information).
energyleisure.com does not sell your personal information.
To submit a CCPA request, please email:
support@energyleisure.com
We will process your request within the timeframes required by applicable law and will not discriminate against you for exercising your privacy rights.
- Third-Party Websites
This website may contain links to third-party websites. We are not responsible for the privacy policies or content of third-party websites. We recommend that you read their privacy policies when visiting such websites.
- Privacy Policy Updates
We may update this Privacy Policy in accordance with laws and regulations or business development needs. The updated version will be posted on this page and will take effect from the date of posting.
- Contact Us
If you have any questions about this Privacy Policy or the processing of your personal information, please contact us:
Website: energyleisure.com
Email: support@energyleisure.com